Under Construction - No Notice Provided
We were given no notice that the property was under construction (even though we made the reservation more than 5 months prior to arrival), that there would be no gym access, that the breakfast...
Under construction
Check in was a nightmare, long and arduous. The hotel is under construction, which is not advertised or ever brought up during booking; There Is no fitness center. The daily receptionists is rude...
The worst hotel we have ever stayed at
Check-in was supposed to be at 4 PM, but we weren't able to get into our room until 4:40 PM, so we had to wait. We have a small service dog and were given a room on the first floor. When we asked to...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
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2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.
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