I stayed at Sonesta in Dec 2025.OMG everything is best in that place except the front desk staff Sara. She has such an attitude. She is literally has no respect towards customers. I stayed there for a weekend. Everytime I pass thru that front desk I felt so ill treated.. She has issue with colored people. She wouldn't hand out any information I asked for. I was visiting this place for my doctoral meetings and I was expecting my company staff to hand out some papers which had to publish next day. She refused to check on it. She confirmed it only after my staff called her directly about the hand out. Rest of the reception staff were very polite and helpful. Why would i come back to that place if i am being treated with disrespect? Such a rude staff.

Best place to stay no matter if its short or a longer stay. I was skeptical about the cleanliness of the room after reading all the comments online. I thought its going to be stinky and dirty furnitures as per the online reviews. But they surprised me with their super clean, best service. All furniture's are new, mattress is very comfortable, pull out sofa is very spacious. Room service is topnotch. They serve the the yummy hot complimentary breakfast 7 to 9. I dont know who cooks but doing a gr8 job. They have no problem for my mother takes food for me to the room since I am having some medical issues. They bring fresh towels and linen whenever u ask for. They have a full kitchen with pots and pans, cutlery, dishwasher, microwave, coffee maker toaster . 52" TV is in both living and bedroom, not smart TV but u get to watch the local channels. There was no smell at all of pets in the room. Tons of paper towels in kitchen and bathroom. Plenty of Shampoo, conditioner, hand wash, lotion and hair dryer. Ms.Shawntay at the reception is a beautiful person helps u with everything u ask for. Dont just change your plan staying here reading some negative comments. This is not even a problem but in future they could attach a handle for the door to the toilet. Plenty of car parking space available. Its closer to Walmart, Trader Joe and restaurants. Torrance Promenade mall is only 5 mints drive. Or yellow cab comes all the time. U could ask the reception to call the cab. They have a jaccuzi and pool for guest use. Overall i am happy and will definitely come back. I am going to be here for couple of weeks and hope to see them welcoming more beautiful hearts.

After traveling around the U.S. for a month, we got tired of eating out, so we booked this room with a kitchen. The room was spacious and very clean, and the staff were incredibly kind. Thank you, Angel and Cassie. We will definitely stay here again next time.

Do not even bother with this hotel. Facilities are old and rusty. Walls are thin you can hear the next door neighbor. And their customer service is really poor. We complained about pot smoke and cigar fumes coming into our room during our entire stay but they did not offer any solutions. We had to move to another place and i’m waiting on my refund.

Outstanding place to stay. Quiet, discreet, clean and resonable...I. pretty critical of motels and hotels. I wish I had something bad to say. Breakfast mornings are a delight with great variety. Just to be usual they could've had champagne in the rooms ?

Our home away from home. We love it here. From the front end staff, to our extremely clean rooms, to our free breakfast. Customer service is top tier. Worth the daily cost. The Moore’s.

Recently renovated but still lacking some minor attention to detail. Example clocks, curtains, and remotes needed to be cleaned more thoroughly. Additionally, like many other non-corporate Sonesta hotels, rooms are being rented out like apartments. Whoever lives next to or underneath room 121 played music at all times of the day at annoying levels. Aside from that everything was decent.

Stayed here with my partner and my dog a few weeks ago. We found a used dental pick left next to the faucet by the bathroom and kibble under the night stand. The manager knocked on my door shortly after checking in to look for something the previous guest had left behind. I told her about the dental pick and kibble that she stated she would send housekeeping over. I suggested they come in half an hour while we went out for dinner. I returned from dinner 2 hrs later and clearly nobody had come. They charge a pet fee, but what am I paying for? The last guest's mess? I made front desk aware on check out. They took down my name and left a note for their manager.... still haven't heard back

Newly renovated hardly. The company put some updated furnishings in. The rooms. The appliance are old and dilapidated. I did not even have a handle on the refrigerator, the sink was hanging on for dear life, the tub was unappealing life they took the stickers off but failed to remove the adhesive and noe the spots just collect dirt and there was stuff on the walls and doors. Not freshly painted at all. If you happen to get one of the few room that have the updates good for you. Bait and switch not worth the money.

Old, outdated rooms, horrible front desk service by Monica. Charged me $25 extra to check in early, at 3 pm had no room. Asked for 2 bedroom or 1 bedroom. At 4 pm my reservation still did not have a room ready, debated cancelling my reservation but I was stuck. Got into a room much later. Worst hotel service I have ever had, how is a room not ready at check in time and Monica was very snarky and could care less if I cancelled my reservation. EDIT: Booked direct online and paid for $25 extra for early check in, room smelled like cigarettes and gross